Thanks to the commitment of the Service and Commercial areas, the company was honoured by the represented brand as the number one unit in sales of factory maintenance plans. In order to achieve this feat, several team meetings were needed to work out the best strategy to reach the different types of customers identified, which helped the team to achieve this result. In addition to the good results, a huge synergy was created between the departments, which eventually spread to other joint actions on a daily basis, making each understand the difficulties and opportunities of the other.