Helder Costa is a role model for his colleagues. Result-oriented, tenacious and challenging, he has self-confidence and a growth mindset. He shows determination in the face of challenges, communicates openly and honestly, and is always available to share information and sincerely express his opinions. He respects and values the opinions of the team and cares about everyone’s wellbeing. Heroes always seek consensus and avoid conflict, seeking to resolve all issues constructively. He is able to recognise and celebrate the success of the work of teams and colleagues, being a humble person who is always at the service of those who cross his path.