At a time when Auto Maquinaria had few mechanics in relation to the number of machines sold, Jaime Correia travelled around the country to meet with customers, with the aim of carrying out services on the equipment sold, complex repairs and diagnostics, promoting campaigns, among other things. This has had a significant impact on customer satisfaction in various regions, especially in remote areas where the availability of specialised technicians is limited. The results can be seen in the level of customer satisfaction and loyalty, the growth of the business and the consolidation of the company’s reputation as a reliable, customer-oriented partner.
